To ensure that our guests get a direct and personal service experience we have 12 Representatives all over the island. All our Representatives are fluent in English and also speak various languages such as Spanish, German, Italian and French to name a few. To improve their sales skills, their professionalism and their presentation, all our Representatives are trained annually from our own in house trainer Ibrahim S. Katri.
Our 4 Airport Representatives ensure a smooth arrival at the airport and provide information about your transfer, Zanzibar and our portfolio.
The Roaming and Tour Operator Representatives move around Zanzibar to ensure additional service and support wherever our guests are. Last but not least, we have a full time Russian Representative for the growing Russian market on Zanzibar.
Hotel Desk Representative
In addition to our Airport and Roaming Representatives, we are proud to be the EXCLUSIVE Destination Management Company for the following hotels in Zanzibar, where you will find our Desk Representatives: